Google Calendar

Connect your Google account to give agents access to Google Calendar. Agents can read, create, and update events as part of their workflows.

Setting Up a Google Calendar Connector

Create a Google Calendar connector when your agents need to work with meetings, schedules, or event data.

  1. Go to Settings and open the Connectors tab.
  2. Click the + button and choose Google Calendar.
  3. Enter a name for the connector.
  4. Click Create Connector.
  5. Choose Read only or Read & write access.
  6. Click Connect to Google to authorize access.

If you change the access level later, reconnect to update your permissions.

Using Google Calendar Connectors in Agents

When you create or edit an agent, mention the connector by name in chat. For example: "Use my Google Calendar connector to list tomorrow's meetings."