FAQs
Frequently asked questions
We have something affordable for you if you are just starting out or goin all in on breaking down communication barriers with AI.
Why wouldn't I just use Dashboards or BI?
Here are 3 good reasons:
- Dashboards and BI tools can be great but people still have to go to them to find your data. We bring the data to you - where and when you need it.
- Dashboards and BI are limited to the individual platforms feeatures - if they lack a feature you can't get it done.
- With these tools you still have to do all the work - we do it all for you.
Is there a limit to how many reports I can have?
No - once subscribed you can have as many reports as you want. We will build them one at a time.
Is there a limit to how many changes I can make to a report?
No - once subscribed you can have as many changes as you want. We will deliver them one at a time.
How fast can I get a report?
On average we deliver a report within two days or less of you giving us the task. More complex reports may take longer.
How do you handle larger requests?
Large requests are broken down to several smaller requests. We will deliver them one at a time.
How do i request changes?
You can request changes by sending an email to support@updatemate.ai. We use Google Docs to collaborate on larger reports. We help you with all of this.
What if i don't like a change?
We will make changes until you are happy. A report does not go into production until you are happy. We will do this as many times as you want.
What systems do your integrate with?
We integrate with all the systems you use - as long as they have an API.
What is Compute?
AI agents run on compute - it is what they consume to analyse your data. The more data and the more complex the AI model you use the more compute your agent consumes.
But don't be afraid of using compute - it is still vastly more efficient and cheaper than having a human do the same work.
Depending on the AI model used 1000 compute compares to between 16-150 hours of human work (assuming a human reads at 200 words per minute and has 0 breaks or distractions).
This gives your AI agents a comparatively hourly rate of $0.5 - $0.06 per hour.
What if I need more Compute?
With each plan you get a certain amount of compute included for free.
If you need more that your plan includes then we just add that to your next bill at $9 per extra 1000 compute used that month.
What if I want to cancel?
We only want happy customers so you can cancel your subscription at any time.
Once cancelled you will have access to your reports until the end of the subscription period where after we will delete them.
Do you offer refunds?
No, but you can cancel your subscription at any time.