Google Analytics

Connect your Google account to give agents access to Google Analytics data. Agents can analyze website traffic, engagement, and other metrics from your properties.

Setting Up a Google Analytics Connector

Create a Google Analytics connector when your agents need reporting or analysis from your analytics account.

1. Go to Settings and open the Connectors tab.
2. Click the + button and choose Google Analytics.
3. Enter a name for the connector.
4. Click Create Connector.
5. Choose Read only or Read & write access.
6. Click Connect to Google to authorize access.

If you change the access level later, reconnect to update your permissions.

Using Google Analytics Connectors in Agents

When you create or edit an agent, mention the connector by name in chat. For example: "Use my Google Analytics connector to summarize last week's traffic by channel."